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Pharmacist & Healthcare Executive

Kevin S.
Kisten

BPharm  |  MBA  |  20+ Years Leadership

Senior healthcare executive with over 20 years of leadership across retail pharmacy, wholesale pharmacy, managed care, and owner-led healthcare businesses. MBA-qualified with strong data-driven and systems-based decision-making experience.

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Kevin S. Kisten
Pharmacy Manager of the Year
Pharmacy Manager of the Year — Coastal East Awarded for outstanding operational, financial, and compliance leadership at Clicks Retailers · KwaZulu-Natal Region

Ventures & Innovation

PharmacySynergy
Founder & Developer · Pharmacy Margin & Risk Intelligence

PharmacySynergy is a pharmacy intelligence venture focused on improving profitability, financial resilience, and operational decision-making within community and independent pharmacy practice. The venture combines pharmacy domain expertise with financial analysis tools to help identify margin leakage, assess business risk, strengthen break-even performance, and support data-driven management decisions.

Core areas of focus
Margin analysis & contribution profitability assessment
Break-even & financial risk monitoring
Stress testing for revenue & margin compression scenarios
Supplier & rebate dependency analysis
Invoice reconciliation & exception detection
Management dashboards for performance visibility & decision support

Leadership Competencies

Business unit strategy & execution
Financial management, budgeting & viability assessment
Stakeholder relationship management
Regulatory compliance & Good Pharmacy Practice
Market penetration & brand positioning
People leadership & performance management
Governance, risk & operational controls
Digital systems adoption & data analytics

Career History

2021 — Present
Pharmacy Manager
Clicks Retailers · KwaZulu-Natal

Full operational, financial, and compliance leadership of a high-volume retail pharmacy. Awarded Pharmacy Manager of the Year — Coastal East. Responsible for market penetration, stakeholder engagement, budget management, and Good Pharmacy Practice compliance.

2002 — 2021
Sole Owner & CEO
Medikist Pharmacies

Founder-led healthcare business with full accountability for strategy, finance, compliance, and growth. Led pharmacy registration, SOP development, quality assurance, HR management, and stakeholder partnerships across a 19-year tenure.

1999 — 2002
Managing Director
Group Dynamics · Wholesale Pharmacy

Executive leadership of procurement, logistics, telesales, and data management teams. Managed 50+ employees across multiple operational divisions.

1997 — 1999
Pharmacy Procurement Head
Medicross

Regional procurement leadership with responsibility for formulary development, managed healthcare initiatives, and cost optimisation.

Education & Systems

Academic Qualifications

MBA — Finance & Investment Management
Mancosa
Bachelor of Pharmacy (BPharm)
University of the Witwatersrand

Systems & Governance Exposure

SAPPower BIMarconiLEAPUnisolvePropharmPharmassistEasy ScriptsGood Pharmacy PracticeQuality AssuranceGMP

Contact

Location
Hilton, KwaZulu-Natal
LinkedIn

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